Governments are expanding their definition of “public art” to include “socially engaged art.” As opportunities grow for SEA, the tension between product vs. process-based outcomes emerges. This workshop offers a platform to share, discuss and develop tools and language that artists need to negotiate processbased work with civic entities. We also have the obligation to educate our civic entities on best practices of working with artists. Finally, we have the duty to challenge what it means to “serve” the public. This dialog will continue online with the goal of publishing a condensed report.